Termite Service Warranties 101
By Robert (Bob) Batman
Brief is short and sweet, or not so sweet, but to the point, and
it is limited to the following types of termite treating service:
1) Soil Treatment Service (refer to soil treatment Brief for details
and facts regarding soil treatment), and; 2) Baiting System Service
(refer to baiting service Brief for details and facts regarding
baiting services. Take Note: these are "services". It's a fact
that termite treating service is much misunderstood among the
general public (those not active in the profession). The same
can be said regarding service warranties on such service. The
answers to the following FAQ are based on facts as well as on
the terms, conditions, provisions, limitations, exclusions and
disclaimers which are part of most professional pest control company
termite service warranties.
WHAT IS A LIMITED AND CONDITIONAL SERVICE WARRANTY?
You should contact an attorney for a legal opinion regarding what
a service warranty is, however, my layperson understanding is
as follows: a limited and conditional termite service warranty
obligates the service provider to perform a future service (generally,
a spot treatment to a specific re-infested area) for the holder
of a "valid" service warranty, if a certain specified situation
(termite reinfestation) arises in a specific area of the structure
which was treated by the service provider and is covered by the
service provider's service warranty. This is not a legal opinion:
so, please do not construe to imply otherwise.
DO ALL TERMITE SOIL TREATMENTS INCLUDE A SERVICE WARRANTY?
NO. TERMITE SOIL TREATMENT may or may not include a service warranty
("warranty"). This type service can be defined as placement of
a liquid pesticide ("termiticide") into the soil in accordance
with the pesticide's product label, except where hindered, limited
or restricted by obstructions, soil conditions, and/or authorization.
Take Note: If a warranty is issued on the treatment, it is not
a guarantee that the treated structure is termite free nor is
it a guarantee that termite reinfestation and resulting damage
will not occur, and you would be well advised not to assume otherwise.
Read the entire warranty: most contain specific provisions, terms,
conditions, limitations, exclusions, and disclaimers.
DO ALL TERMITE BAITING SERVICE AGREEMENTS INCLUDED A WARRANTY?
NO. TERMITE BAITING SERVICE consists of placing special monitor
and/or bait stations in the ground at certain locations around
the structure(s). This type service relies on the normal foraging
of termites: there are, at this time, no known effective termite
attractants and that's a fact! When termites infest a monitor
station, it is replaced by a bait station. This type service,
to be effective, depends upon three things: 1) the stations being
placed in appropriate locations; 2) regular station inspection/service
by specially trained technicians: bait stations monthly and monitor
stations quarterly, and; 3) termites finding the stations. There
are no guarantees that termites will find and then infest the
monitor and bait stations. Baiting system manufacturers recommend
a minimum three (3) year monitoring and baiting program, and a
monitoring program thereafter.
type service has the potential, REPEAT POTENTIAL, to eliminate
termite colonies! Having the potential to do something and proving
it has been done are two very different things. Since there is
no Official' Scientific Evidence (official proof), at this time,
to support any claims that baiting systems have eliminated termite
colonies, pest control operators would be well advised not to
guarantee or warranty a service the results of which lacks official'
scientific proof. The same can be said for those who advertise
pest elimination, it could be very difficult, without supportive
official' scientific evidence, to defend oneself regarding such
there is no official scientific evidence (official proof) that
baiting systems eliminate termite colonies, there is industry
research evidence which supports industry claims regarding a baiting system's potential with respect to termite colony elimination.
dutifully reported the preceding, I can now cheerfully tell you we are
getting fantastic results with the FMC First Line Baiting System! Although
we can't prove it, it appears we are getting either termite colony elimination
or a reduction in termite numbers to the point we can't find any termite
activity on the properties where the termites have infested and fed from
the bait stations. Our results appear to support the industry research
evidence which implies that baiting systems work! See our FAQ on Termite
If you live in the Greater Kansas City Missouri/Kansas Area and
need Termite Treatment/Service, Give Best Exterminators, Inc. a call
(816) 765-8844 or (913) 671-8844.